Streamlining Asset Management

Introduction

Parsonline is an internet service provider (ISP) that has been in operation since 1999. It provides a variety of services, including broadband internet, domain registration, web hosting, virtual private servers (VPS), and dedicated servers. With over 600,000 subscribers, Parsonline operates in more than 300 cities and towns, and has invested heavily in developing its network infrastructure to provide high-speed and reliable internet connectivity to its customers. The company is committed to providing high-quality and innovative services to its customers and has won several awards for its services and customer satisfaction.

ParsOnline needed a solution to track and manage their assets in real-time. The company faced challenges when services were shut down for more than six hours until offline reports indicated a problem with one asset. This highlighted the need for an integrated asset management system.

Our team worked with client to transfer over 200,000 assets worth $20 million to an on-prem enterprise system architecture. We also integrated their customized real-time tracking system with the new enterprise system, eliminating offline reporting conflicts. This allowed supply chain staff to have access to interactive reports and dashboards that provide a more comprehensive understanding and greater level of control.

During the implementation process, we helped their team implement asset management, inventory management, barcode services, and finance management modules within the ERP system. We integrated the customer tracking system through APIs and web services and helped implement reports and creative dashboards for asset management.

As our team worked with the business to roll out the asset management module, hindering issues emerged. Data was scattered between discrete systems, and metrics and business logic were in old and separate systems. To address these issues, we integrated various modules and data from different systems to provide a comprehensive view and insight to the users.

Now, with the asset management system in place, users run one report to get real-time analysis of the asset’s status, location, online and shutdown times, repair, and procurement status. New reporting and interactive data visualizations enable users to see the geographical location of every active asset in their system and submit any vouchers for them.

Impact:

The implementation of the asset management system eliminated duplicate asset numbers and latency issues. Parsonline now has a system with capabilities for real-time management, comprehensive reporting, and forecasting AI reports. Teams can connect to other tools, such as Tableau and Power BI, for data visualization, as well as AI-enabled tools.

In conclusion, the asset management system implementation helped Parsonline to overcome asset tracking challenges, improve operational efficiency, and enhance their supply chain management. The system provides real-time insights and comprehensive reporting, improving decision-making processes and giving Parsonline a competitive edge in the market.